A new washing machine that has been returned to the retailer, often without being used or after minimal use, is typically classified as an “open box” appliance. These appliances might have been returned due to minor cosmetic damage, customer dissatisfaction with a different feature, or simply a change of heart. Such appliances undergo inspection and repackaging before being offered to consumers at a reduced price.
Acquiring a returned appliance presents a significant opportunity for cost savings without necessarily compromising on quality or features. This practice contributes to sustainability by reducing waste and extending the lifecycle of manufactured goods. The availability of these products has increased with the growth of e-commerce and consumer willingness to return items. The potential cost savings can make newer technologies and higher-end models accessible to a wider range of consumers.